Why Buy From Us

Why buy from Soul Intimate?

Soul Intimate is Singapore Largest Japanese Style Online Lingerie Store. We have been around since 2008 and we specialize in Japanese Style Lingerie products.

We are ranked Top 604k website worldwide by Alexa (Amazon.com's Company) among 366 Millions sites worldwide as at Feb 2012 and that means we are among the Top 0.17% websites worldwide, the highest ranking among similar websites in Singapore:

Of late, we have seen many blogshops and online stores using our images to sell China replica of the products we carry at 20% to 40% mark-down. These are NOT our products and this is definitely NOT legal in Singapore. Our images were edited with their logo overlay and it will appear like this:

Some blogshops even sell these products without any overlay of their logos, but all their products are vastly different from us especially in terms of quality and design and some of their products have such a slow turnaround that they have become moldy when shipped out:

They usually operate without a proper company registration and operate in a very small scale. The Monetary Authority of Singapore will require a company registration once your Paypal transaction has reached at certain transaction level, and it is illegitimate to operate without a registration. See email below from Paypal to us requesting for our business Registration information a few years back. The fact that they can operate without an ACRA registration would mean that they operate in small scale and do not have a high volume compared to us which is a warning sign for purchasers - you have NO recourse to the Consumers Association of Singapore:

10 good reasons why you should buy from us:

1. Guaranteed genuine and high quality products.

2. We are a Registered with ACRA (Co. Reg. No.: 53154555E) and that provided you with an assurance and a recourse to the Consumers Association of Singapore (which is one reason why some blogshops owners do not registered – transactions can be treated as private. Eg. Selling to friends or selling used stuffs on Ebay).

3. Legitimate operations – we do not violate the laws of the land and we certainly do not violate any copyrights law.

4. We operate daily from 9am to 11pm except on Sunday and Public Holidays.

5. Dedicated and friendly customer service agents supporting you via email.

6. Fast and prompt settlement of any issues.

7. Extremely low mail package lost rate – because one of our staff worked in Singpost before and clearly understood their operations.

8. Fast delivery, we post daily. Most orders are posted next working day if the payment is cleared by 11pm.

9. We have been in operations since 2008, whereas many Singapore blogshops have come and go.

10. Free postage (normal mail) for all orders and Free Singpost Registered Mail (with tracking) for order above $100